KozyHost S.L. · Calle Aragón 3, Sotogrande, 11310 San Roque (Cádiz), Spain
Aviso Legal — pursuant to Article 10 of Ley 34/2002 (LSSI-CE)
Last updated: September 29, 2026
In compliance with Article 10 of Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE), the following information identifies the holder of this website:
Browsing and use of the website kozyhost.com and all associated vendor storefronts confers the condition of “user” and implies full and unreserved acceptance of all conditions set forth in this Legal Notice, our Terms of Service, Privacy Policy, and Cookie Policy.
If you do not agree with any of these conditions, you should not continue using this website.
By using this website, the user declares that they are of legal age (18 years or older, or the applicable age of majority in their jurisdiction) and that they have sufficient legal capacity to be bound by the present conditions. If accessing on behalf of a legal entity, the user confirms they have proper authorization to represent said entity.
KozyHost S.L. is the owner or holds the relevant licenses over all intellectual and industrial property rights related to the website, including but not limited to:
Without the express written authorization of KozyHost S.L., access to the website does not grant the user any right of use, alteration, exploitation, reproduction or distribution of any of the contents. The user has a right of use strictly limited to personal, non-commercial browsing.
Any unauthorized reproduction, distribution, public communication, transformation, or any other act not expressly authorized by the holder of the exploitation rights constitutes an infringement of intellectual property rights and may result in civil and/or criminal liability.
The user is obligated to use this website and the KozyHost platform in accordance with the law, this Legal Notice, good faith, and public order. The user shall refrain from:
This website may contain hyperlinks to third-party websites. The presence of such links does not imply any relationship, endorsement, or association between KozyHost S.L. and the owners of those websites.
KozyHost S.L. has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party websites. Users access third-party links at their own risk and are advised to review the legal terms and privacy policies of those websites.
KozyHost S.L. shall not be held responsible for:
Personal data collected through this website will be treated in accordance with our Privacy Policy, which complies with Regulation (EU) 2016/679 (GDPR), Ley Orgánica 3/2018 (LOPDGDD), and Ley 34/2002 (LSSI-CE).
Information about our use of cookies and similar technologies can be found in our Cookie Policy.
KozyHost S.L. reserves the right to modify, at any time and without prior notice, the presentation, configuration, content, and conditions of use of this website and this Legal Notice. The user is advised to review this Legal Notice periodically, as the version published at the time of access is the one that applies.
This Legal Notice is governed by the laws of the Kingdom of Spain, including but not limited to the LSSI-CE, the LOPDGDD, and the applicable provisions of Spanish civil and commercial law.
For any dispute arising from the use of this website, the parties agree to submit to the courts and tribunals of San Roque, Cádiz, Spain, except where applicable consumer protection legislation provides otherwise.
If you are a consumer within the meaning of Royal Legislative Decree 1/2007 (Ley General para la Defensa de los Consumidores y Usuarios), the courts of your place of residence shall have jurisdiction.
For questions about this Legal Notice, contact us at:
KozyHost S.L.
Calle Aragón 3, Sotogrande, 11310 San Roque (Cádiz), Spain
Email: [email protected]
Platform: kozyhost.com
Last updated: September 29, 2026
By accessing or using the KozyHost platform (kozyhost.com), including all associated services, tools, and integrations (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms. These Terms constitute a legally binding agreement between KozyHost S.L. and you.
KozyHost is a multi-tenant SaaS platform designed for the hospitality and retail industries. The Service includes:
To access certain features of the Service, you must create an account. You agree to:
We reserve the right to suspend or terminate accounts that violate these Terms, remain inactive for an extended period, or pose a security risk to the platform.
As a vendor on the KozyHost platform, you are solely responsible for:
KozyHost S.L. acts solely as a technology provider and is not responsible for the products, services, or operations of vendors using the platform. Vendors acknowledge that they operate as independent businesses and are solely liable for their customer relationships.
The Service integrates with third-party platforms including Google Business Profile, Facebook, Instagram, WhatsApp, and payment processors. When using these integrations:
You retain ownership of all content you create, upload, or publish through the Service (including menus, photos, posts, and business information). By using the Service, you grant KozyHost S.L. a non-exclusive, worldwide license to host, display, and distribute your content as necessary to operate the Service and fulfill your instructions (e.g., publishing a post to Facebook on your behalf).
You must not upload content that infringes on the intellectual property rights of others, or that is illegal, harmful, or violates any applicable laws. KozyHost S.L. reserves the right to remove content that violates these Terms without prior notice.
The KozyHost platform, including its design, code, logos, and documentation, is the intellectual property of KozyHost S.L. and is protected by applicable copyright and trademark laws.
Certain features of the Service require a paid subscription. By subscribing, you agree to:
We reserve the right to modify pricing with 30 days' written notice. Prices, billing cycles, renewals, the saved card and late payments are governed by the Subscription Terms, which the account's administrator accepts when subscribing, and the processing of your customers' personal data by the Data Processing Agreement.
You agree not to:
We process personal data in accordance with our Privacy Policy, the General Data Protection Regulation (GDPR), the Spanish Ley Orgánica 3/2018 de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD), and the Ley 34/2002 de Servicios de la Sociedad de la Información (LSSI-CE).
KozyHost S.L. acts as a data processor on behalf of vendors, who act as data controllers for their customer data. We implement appropriate technical and organizational measures to protect personal data, including encryption at rest and in transit, role-based access controls, and regular security assessments.
KozyHost S.L. provides the Service on a best-effort basis. We strive to maintain high availability but do not guarantee uninterrupted, error-free, or continuous access to the Service. The Service is provided without any service level agreement (SLA) unless separately negotiated in writing.
We may perform scheduled maintenance, updates, security patches, or infrastructure modifications that may temporarily affect availability. Where practicable, we will provide advance notice of planned maintenance. We are not liable for downtime caused by factors beyond our reasonable control, including but not limited to internet outages, hardware failures, natural disasters, acts of government, cyberattacks, or third-party service disruptions.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Software may contain bugs, errors, or defects. While we make reasonable commercial efforts to identify and resolve reported issues, we do not warrant that the Service will be free from defects or that all reported bugs will be resolved within any specific timeframe. Users are encouraged to report bugs through the platform's support channels.
We implement industry-standard security measures to protect data stored on our platform, including AES-256-GCM encryption for sensitive credentials, Argon2id password hashing, TLS 1.2/1.3 for data in transit, and per-vendor data isolation.
In the event of a data breach affecting personal data, KozyHost S.L. will:
KozyHost S.L. shall not be liable for data breaches resulting from vendor negligence, including but not limited to compromised vendor credentials, insecure third-party integrations configured by the vendor, or unauthorized access granted by vendor personnel.
KozyHost integrates with third-party payment processors (including Redsys, Stripe, and others) to facilitate transactions. KozyHost S.L. is not a payment processor and does not directly handle, store, or process credit card numbers or payment credentials.
The Service includes AI-powered features for content generation, document processing, translation, and analysis. Regarding AI-generated content:
To the maximum extent permitted by applicable law, KozyHost S.L. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total aggregate liability for any and all claims arising from these Terms or the Service shall not exceed the total amount you paid to KozyHost S.L. in the twelve (12) months immediately preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless KozyHost S.L., its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to:
In the event of any dispute arising from or relating to these Terms or the Service, the parties agree to the following resolution process:
Step 1 — Informal Resolution: The parties shall first attempt to resolve the dispute through good-faith negotiation for a period of thirty (30) days from the date of written notice of the dispute.
Step 2 — Formal Proceedings: If the dispute cannot be resolved informally, it shall be submitted to the courts of San Roque, Cádiz, Spain.
Consumer Exception: If you are a consumer (as defined under EU Directive 2011/83/EU), you retain the right to bring proceedings in the courts of your place of residence, and nothing in this clause restricts your statutory consumer rights.
Either party may terminate this agreement at any time. You may cancel your subscription at any time by writing to us at [email protected]; the cancellation takes effect at the end of the period you have already paid, as the Subscription Terms set out.
We may suspend or terminate your access immediately if you violate these Terms, fail to pay applicable fees, or if continued access poses a security risk to the platform or other users.
Upon termination, your right to use the Service ceases immediately. You will have thirty (30) days from the date of termination to export your data. After this period, we will delete your personal data in accordance with our Privacy Policy and data retention schedule. Anonymized transaction and billing records may be retained for legal compliance purposes.
KozyHost S.L. reserves the right to modify, suspend, or discontinue any feature or aspect of the Service at its discretion, with or without notice. We will make reasonable efforts to notify users of material changes.
We may update these Terms from time to time. Material changes will be communicated via email or platform notification at least 30 days before they take effect. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.
KozyHost S.L. shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of war or terrorism, government actions, power outages, internet disruptions, cyberattacks, or failures of third-party services.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
These Terms, together with our Privacy Policy and any applicable subscription agreement, constitute the entire agreement between you and KozyHost S.L. regarding the use of the Service. These Terms supersede all prior agreements, representations, and understandings, whether written or oral.
These Terms are governed by and construed in accordance with the laws of the Kingdom of Spain and applicable European Union regulations, including but not limited to the GDPR, the LOPDGDD, and the LSSI-CE. For matters not covered by EU regulations, Spanish civil and commercial law shall apply.
For questions about these Terms, contact us at:
KozyHost S.L.
Calle Aragón 3, Sotogrande, 11310 San Roque (Cádiz), Spain
Email: [email protected]
Platform: kozyhost.com
Last updated: September 29, 2026
This page explains how KozyHost S.L. delivers the KozyHost service to the businesses that subscribe to it, and its refund and cancellation policy. It summarises the Subscription Terms, which contain the full rules and prevail over this page.
KozyHost is an online service, so nothing physical is shipped. Once your first payment has been confirmed, or your card has been validated when nothing is due, you have access to the back office, normally within minutes. Your public storefront and pages are published after KozyHost S.L. has reviewed your account’s content.
These rules apply to refunds:
If you think you have been charged in error, write to us at [email protected].
You may cancel your subscription at any time by writing to us at [email protected]. The cancellation takes effect at the end of the period you have already paid: you keep access to the service until then, and nothing is charged after it.
Subscriptions are offered only to businesses and self-employed professionals, not to consumers, so the consumer right of withdrawal does not apply.
The full rules on delivery, payment, renewal, cancellation and refunds are in the KozyHost Subscription Terms, which you accept when you subscribe. If this page and the Subscription Terms differ, the Subscription Terms prevail. The Terms of Service also apply to your use of the service.
For any question about delivery, refunds or cancellation, write to us at [email protected]. The service is provided by KozyHost S.L., with tax identification number B88717251 and registered office at Calle Aragón 3, Sotogrande, 11310 San Roque (Cádiz), Spain.